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Orders
Kolekci oblečení navrhujeme a šijeme v České republice podle vlastních originálních střihů. Prémiové kožené doplňky pro ESSIMÉ vznikají v italské rodinné dílně v Miláně, která se specializuje na výrobu luxusních pásků pro přední světové módní domy.
Pečlivě vybíráme materiály, které kombinují estetiku, komfort a funkčnost. Zakládáme si na prémiových látkách jako je Tencel (lyocell), cupro, bambus nebo organická bavlna s certifikací GOTS.
Používáme mercerované i peach-finish úpravy, které zajišťují hladký omak, dlouhou životnost a elegantní vzhled.
Každý materiál musí odpovídat střihu, funkci a filozofii ESSIMÉ – jednoduchost, komfort, přirozenost.
Věříme v pomalou módu a budování šatníku, který vydrží roky. Nepracujeme s trendy, ale se střihy a materiály, které obstojí v čase.
Pro ženu, která se nespokojí s průměrem.
Která nehledá trendy, ale nadčasové ikony.
Tvoříme pro ty, které vědí, že styl není o okázalosti – ale o postoji.
O detailech, které nepodléhají času.
O šatníku, který je tu pro vás. Každý den. Bez výjimky.
Objednávky
You can order directly from our e-shop www.essime.com. Choose your product, select your size and add it to your shopping cart. Then proceed to checkout, where you will enter your shipping information and select your payment method.
We accept credit card payments (Visa, Mastercard), Apple Pay, Google Pay and bank transfer.
If you have already placed an order and need to change or cancel it, please contact us at info@essime.com as soon as possible. If the order has not yet shipped, we will try to accommodate you.
Orders are usually shipped within 3 business days. Delivery time depends on the chosen carrier:
Zásilkovna - delivery within 2 working days
PPL - delivery within 1-2 working days
We will inform you by e-mail about the dispatch of your order.
Once your order is placed, you will receive an email with your tracking number and a tracking link.
If you do not receive a confirmation email within a few minutes of ordering, please:
Check your spam or bulk mail folder.Make sure you entered the correct email address.
If you still do not have an email, please contact us at info@essime.com to check the status of your order.
We currently deliver to the Czech Republic and Slovakia. If you are interested in delivery to another country, please contact us at info@essime.com and we will try to find a solution.
PRE-ORDERS
Pre-orders allow customers to reserve selected items prior to their official release. You will receive a confirmation email when you complete your pre-order.
The approximate shipping date is indicated for each product in the pre-order. When your order is ready to ship, you will receive an email confirmation and delivery information.
Yes, you can cancel a pre-order within 24 hours of creating it. After this time, pre-orders are binding. However, if you need to change the size or delivery details, please contact us at info@essime.com.
CUSTOMER SUPPORT
You can contact us by email at info@essime.com or by phone at +420733506903. We answer weekdays from 9:00 to 16:00.
You have the option to return or exchange the goods within 14 days of delivery. The product must be unworn, in original condition and with tags. For return details, please see our returns guide www.essime.com.
If you receive damaged or incorrect goods, please contact us as soon as possible at info@essime.com with a photo of the product and your order number. We will resolve the situation promptly. We apologize for the complications.
Yes, ESSIMÉ Gift Vouchers are available in different values and can be purchased online. Once purchased, you will receive an electronic voucher with a unique code that you can use to make your purchase.